Samsung DW80J7550US Dishwasher Review
This WaterWall was not as solid as we’d hoped.
The subject of today's review, Samsung's DW80J7550US (MSRP $999—on sale for $699) scales down the price by cutting back on extra features like cutlery trays and specialty cycles.
In our tests, we found that the DW80J7550US didn't get dishes as clean as other WaterWall-equipped Samsungs. In fact, when it came to cleaning, the DW80J7550US was no better than other dishwashers in this price range. It only bested its competitors at cleaning items in the corners of racks, where the WaterWall's jets have no trouble reaching. Otherwise, the new technology doesn’t seem to offer a significant advantage on this model.
The DW80J7550US isn’t a bad appliance—especially not for a sale price of $699—but it also isn't a technological breakthrough that will change kitchens forever. Still, if you like its unique style and modest list of perks (like easily adjustable racks, an attractive logo-less front, and responsive touch-sensitive buttons) it's definitely worth a look.
This video was recorded inside the Samsung DW80H9970US dishwasher, but it has the same WaterWall technology as the DW80J7550US.
Design & Usability
In the pocket
There’s a lot to like about pocket handles: They’re wide and easy to grip, they don’t protrude outward like other handles, and in the case of the DW80J7550US, they glow blue to let you know a wash cycle is in progress. The rest of this Samsung looks very clean, with no logos or branding visible on the front.
Touch-sensitive controls are hidden on the top of the door. Bright blue indicator lights and a timer display will illuminate when the dishwasher is powered on, but are otherwise completely invisible. It’s a neat effect that adds to the DW80J7550US’s clean look.
The interior has a fairly standard layout, consisting of two racks and a two-piece cutlery holder. The main attraction is the sheer flexibility of the lower rack: Every row of plate supports can be folded down to fit extra-large items like mixing bowls and serving platters.
Thanks to a couple of fold-down shelves and height adjustment for the upper rack, you shouldn’t have any problems loading tall, deep, or oddly shaped dishes. With tines up, we certainly didn’t have any issues fitting 11 place settings and 1 serving setting inside the DW80J7550US.
No shortage of settings
Even though the DW80J7550US's option list is trimmed down from its Chef Collection counterpart, it still offers a slew of settings. Five wash cycles can handle most dishwashing needs, and there are even a few customization options to play around with.
If you've got some tough stains, the DW80J7550US is well equipped to handle them. The Zone Boosters feature, which is unique to WaterWall dishwashers, allows you to increase the spray intensity of the jets on the left or right side of the tub. This means you can strategically load the nastiest stains on one side so the WaterWall jets can blast the mess right off of your dishes.
There are other, more familiar settings too: Sanitize, Dry+, Child Lock, Lower Rack Only, and a Delay option that can be set for up to 24 hours.
A bit spotty
The good news is that the DW80J7550US has no problems with water coverage or filtration. In some other dishwashers, these are problems that stem from poor design, construction, or wash programming, and allow dishes to remain dirty even after they’ve been in the wash.
However, the DW80J7550US lost a lot of points when its Normal cycle left visible chunks of meat and dried milk stains behind. The stuff that did get washed off was properly swept and drained away, but the overall results were still dissatisfying. The Heavy cycle didn't have this problem, but we wouldn’t recommend using a heavy duty cycle for all washes unless you want to wait longer for dishes to finish, all while using a lot more water and electricity.
In every cycle we tested, we also noticed water spotting on the spoons we coated in dried egg stains. Perhaps due to the unique spray pattern or the timing of the washes and rinses, water droplets seemed more likely to collect, pool, and dry on the spoons, leaving marks behind.
Assuming average use patterns (remember, this means not using the Heavy cycle to replace Normal), we expect the DW80J7550US to cost around $27.38 per year in operating costs. This is a little below average compared to other consumer dishwashers.
For in-depth performance information, please visit the Science Page.
For the first year of ownership, Samsung’s warranty will cover all parts and labor needed to repair any defects found in this dishwasher. Additionally, certain parts are covered for five years, including many of the belt-operated moving bits that power the WaterWall. As always, consult the owner’s manual for specific details.
Why We Like It
Another brick in the wall
If you want an affordable dishwasher with WaterWall, this is your best bet. The DW80J7550US has great looks, high flexibility, and decent cleaning capabilities. It’s a step below the pricier Samsung DW80H9930US, which is almost the exact same dishwasher but adds a third rack.
If you're not sold on WaterWall tech, but want a dishwasher with similar aesthetics, the Bosch SHP65TL5UC is a great choice. It features the same pocket handle and brand-free front, and even has a third rack for additional silverware space.
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